[ic] How to get at orders that appear to have been lost

Ed LaFrance interchange-users@interchange.redhat.com
Mon Feb 4 14:13:01 2002


At 12:08 PM 02/04/2002 -0700, you wrote:
>So my store launched Friday morning and they have
>had 25 orders so far.  Problem is, due to mail issues,
>only 4 have gone to the order address with their
>associated encrypted credit card information.  Is
>there another place where the encrypted credit card
>info is sent as a backup?
>
>I would rather not have the client have to call 21
>people to ask them for their credit card information
>again.  It can be done, but not fun.  And it would be
>good to know this in the future.
>
>I searched the mailing list archives, but coming up
>with a keyword that gets me good information seems
>unlikely.  It's not mentioned in the docs, so I am
>wondering if it just isn't possible.
>

Take a look at yourcat/logs/tracking.asc

- Ed L.


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