[ic] Pee-Poor Documentation Rant

Honest to Goodness interchange-users@interchange.redhat.com
Mon Jan 14 12:09:01 2002


We are here on this list energetic, vital and knowledgable. How about we
start our own doc project from right here?

On 14 Jan 2002 11:42:20 -0500, Chad Leigh -- Shire.Net LLC wrote:
> 
> On Monday, January 14, 2002, at 10:10  AM, Matthew Schick wrote:
> 
> > Ya know, this software IS free.  Meaning Mike and RedHat don't make a
> > dime from folks downloading and using it.  Their money is made from
> > doing development.  Why in the world should they pay a full-time staff
> > to write documentation that would actually hurt their cash flow?  I
> > always love hearing the rants of folks that get something for free, and
> > then have to bitch because they don't get exactly what they want.
> >
> 
> Actually it is in red Hat's best interest to make the docs as easy to 
> use as possible.  The more people use it the more critical mass the 
> product achieves which means more and more people will know and want to 
> use it which opens up more consulting possibilities.  If Red Hat 
> approaches some customers, those customers are more likely to use the 
> product and accept Red Hat's proposal if the software is well known and 
> accepted as an ecommerce solution, no matter who did the install.
> 
> Chad
> 
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