[ic] IC 4.8.5 - Shipping problem

[interchange-users@icdevgroup.org]

Because of hardware upgrading we had to upgrade the Redhat 
installation to vsn 7.3 to support the new hardware. In the process 
it was determine that it would be better to perform a clean 
installation of Interchange since our existing vsn was 4.6.  Having 
said that, the installation went as smoothly as it could although we 
had a few headaches with Cybercash communication which we 
ultimately worked out.

The file movement from 4.6 to 4.8.5 seemed to go well.  SInce 
going online we have received 10 orders and there is the problem. 
When I went to mark the items shipped with the "Shipped Marked 
items send if email if required" button strange things occured. The 
first one seemed to go fine, but any after that -- well there was NO 
message generated stating that the order shipped nor that the 
email had been sent.  The order status remained "Pending".  
Thinking that we had misconfigured something We checked and re-
checked the settings and files.  We tried again and order #5 
shipped but #6 and 7 didn't, # 8 shipped, #9 did not, #10 shipped.

The strange thing is that the person that placed #10 got the 
message for Order #2 and #6.... 

The question - is there a specific sequence that needs to be 
followed when migrating from earlier versions?  The documentation 
seems to indicate that if the *.txt is newer than the *.gdbm file that 
when the catalog is restarted that the new data will be read (and it 
does seem to work that way) BUT I have this error now.

Also, the order status can be changed simply by updating the 
item(s) and then the order. So it does not appear to be the 
transactions nor the orderline files.  Additionally we noticed that the 
old transaction file had U0000** in the event that the person 
ordering did not create an account, the new orders simply were 
blank - is this the cause and if so how is it resolved?  We used the 
wizard and "launched" the site.

BJ Chadduck
MilitaryWives.com
MilitaryWives.com   http://www.militarywives.com
1317 Highland Dr
Oak Harbor, WA  98277
1-360-675-4315