[ic] Order entry in UI always creates a new user... why?

Aaron Hazelton interchange-users@interchange.redhat.com
Fri May 24 11:14:00 2002


> Quoting Aaron Hazelton (aaronmail@hazenet.net):
> > Hi all,
> > 
> > I thought maybe someone else has already found
> > a solution to this:  When entering an order in the
> > UI, even for a repeat customer, IC always creates
> > a new user.  i.e: You enter the customer's name and 
> > UNcheck the 'new customer' box select 'find' and 
> > IC will pull up the original customer.  However, 
> > when you look at your users, another user is entered
> > even though the info was pulled up on the original.
> > 
> > Is this the way it is supposed to be?  Im guessing that the
> > user would have to be 'logged in' in order for it to
> > recognize that it is the same user.  But in this case, the 
> > administrator is the one logged in.  Is there a workaround
> > since it kind of a nuisance?
> > 
> 
> Not yet. But 4.9 has a new "su" capability that will allow
> the admin to enter an order logged in as that user and then
> go back to admin status after it is done. We have not put
> up the UI order entry support yet, but it should be pretty simple.
> 
> -- 
> Mike Heins
> Perusion -- Expert Interchange Consulting
> phone +1.513.523.7621      <mike@perusion.com>
> 

Sounds good. Thanks Mike!
BTW, I really like your new website :-)
  _____  

Sincerely,
Aaron Hazelton
>>Hazenet<<
aaron@hazenet.net