[ic] automatic import recieved mail messages into interchange database?

[murahashi]

Hi,

I'm sorry that this message is not specific question but It may be nice idea
for someone.

At the actual online shop site, webmaster have to handle many emails from
many customers about many product items.
For example, asking about shipping date, asking specification of item,
asking to return, questions abut miss-ordering, and so on.

So, I would like to add email messages automatically into interchange
database. Mail message should be add a record with some fields, such as
email address, date&time, subject, body,.. into IC table.
If we have this email message data-table, we will be able to search and
reply easily very well.


Is there any functionality or experience in interchange or list?
Is there any other way without interchange ?
Could you please advice?

Thank you.
Murahashi