[ic]4.9.8 Help with order.pm / auto-create error

orders at mirajewelry.com orders at mirajewelry.com
Thu Nov 6 11:06:16 EST 2003


I am running 4.9.8 and just received a call from a customer who couldn't place 
an order.  They did not create a user name, and said they keep getting a 
message to correct the errors in red, but none are showing.

The order DOES show up in Interchange, but I am using PGP encryption and 
neither he nor I received a confirmation email.

I having been using Interchange for over a year, but recently installed 4.9.8 
(did not upgrade) and this is the first client who has NOT created a user name 
in advance.  If a user name is created, everything appears to work fine.

Below is the error from the log.  Can someone please point me in the right 
direction?

Thank you in advance.

Ray Stanz  


 


h00306e2d2398.ne.client2.attbi.com dnKxRME6:attbi.com - 
[06/November/2003:10:26:46 -0700] mjewelry /cgi-bin/mjewelry/process.html 
Safe: Auto-create of user failed. at (tag 'perl') line 1.
> 
>  die errmsg("Auto-create of user failed."); 
> 
h00306e2d2398.ne.client2.attbi.com dnKxRME6:attbi.com - 
[06/November/2003:10:26:47 -0700] mjewelry /cgi-bin/mjewelry/process.html 
Route log failed.
h00306e2d2398.ne.client2.attbi.com dnKxRME6:attbi.com - 
[06/November/2003:10:26:47 -0700] mjewelry /cgi-bin/mjewelry/process.html 
ERRORS on ORDER 800034:
> Error during creation of order routing log:
> Route log failed. at /usr/local/interchange-4.9.8-
200309080658/lib/Vend/Order.pm line 1883.


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