[ic] Urgent - SSL problems - Orders Failing

[Andrew Rich]

Hi All
Config: RH 7.3, IC 4.8.7, Thawte SSL Certificate, Apache 1.3.27, Perl 5.6.1,
OpenSSL 0.9.6b
My fears have been verified as a customer has just e-mailed to say:
Browser indicated "place order" page unavailable did not want to resubmit in
case you had already received. Also Credit Card Icons did not display so was
unable to select Master card
Errors for appropriate time would be the first 2 below.

Server Apache error_log:

[Thu Oct 16 16:37:16 2003] [info] [client 211.29.221.202] (104)Connection
reset by peer: client stopped connection before send body completed
[Thu Oct 16 16:38:14 2003] [info] [client 211.29.221.202] (104)Connection
reset by peer: client stopped connection before send mmap completed
[Thu Oct 16 17:53:22 2003] [info] [client 64.231.134.95] read request line
timed out
[Thu Oct 16 18:14:41 2003] [error] [client 80.180.69.170] File does not
exist: /var/www/html/maps/"
[Thu Oct 16 19:15:16 2003] [info] [client 203.220.194.83] (104)Connection
reset by peer: client stopped connection before send mmap completed
[Thu Oct 16 19:15:16 2003] [info] [client 203.220.194.83] (104)Connection
reset by peer: client stopped connection before send mmap completed
[Thu Oct 16 19:21:06 2003] [info] [client 203.220.194.83] (104)Connection
reset by peer: client stopped connection before send mmap completed
[Thu Oct 16 19:24:41 2003] [info] [client 202.138.31.146] send body timed
out
[Thu Oct 16 19:28:08 2003] [info] [client 202.138.31.146] send body timed
out

Apache Config:

#SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown
SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown
downgrade-1.0 force-response-1.0

Yes I have a Thawte certificate b

I use UP2DATE to keep server updated.  It has had the most recent RH OpenSSL
updates.
I was wondering if this has had anything to do with it!

I have just renewed the Thawte SSL Certificate (before I saw Mike's issues).
I have just applied for a Free Trial of Comodo SSL (InstantSSL) to see if
that is better.

Any feedback would be of great assistance.

Regards
Andrew
Maps Downunder
www.mapsdownunder.com.au
andrew at mapsdownunder.com.au