[ic] newbie w/ quick question.. i'm in a bad situation...

Chris Wenham cwenham at synesmedia.com
Tue Sep 23 13:36:26 EDT 2003


On Tuesday 23 September 2003 11:09, Brian Stechly wrote:
> 2) Getting a verisign error:
> Credit Card Information: Charge error: 104 Reason: Timeout waiting for
> Processor response. Please call in your order or try again.(signio) Charge
> failed, reason: Charge error: 104 Reason: Timeout waiting for Processor
> response. Please call in your order or try again.

 First check all the obvious, like the account name and "secret" (password) 
that it's using. The variables in the "Payment" preferences should be 
relevant here.

 Also, read the documentation you'll find in 
interchange/lib/Vend/Payment/Signio.pm.

 If that doesn't work, you might try turning on the debugging traces to see 
what's happening.

 1) Edit interchange.cfg and add/uncomment the line 

	Variable  DEBUG  1

 2) Open interchange/lib/Vend/Payment/Signio.pm and uncomment all the lines 
that begin with ::logDebug.

 3) Restart Interchange, watch /tmp/icdebug (tail -f /tmp/icdebug), and try 
processing a transaction. The debug log might have some useful hints, and if 
it doesn't mean anything to you, maybe the guys on this mailing list can 
help.

Regards,
-- 
Chris Wenham
Synesmedia - www.synesmedia.com
Expert Interchange programming & consulting
Phone: 516-620-4110 - Fax: 516-908-7824



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