[ic] newbie w/ quick question.. i'm in a bad situation...

[Brian Stechly]

Thanks again Chris!  I have no prior experience working w/ Interchange so
it's been kind of stressful to say the least...  I should be able to figure
it out now with your advice.

Regards,
Brian

----- Original Message -----
From: "Chris Wenham" <cwenham at synesmedia.com>
To: <interchange-users at icdevgroup.org>
Sent: Tuesday, September 23, 2003 11:36 AM
Subject: Re: [ic] newbie w/ quick question.. i'm in a bad situation...


> On Tuesday 23 September 2003 11:09, Brian Stechly wrote:
> > 2) Getting a verisign error:
> > Credit Card Information: Charge error: 104 Reason: Timeout waiting for
> > Processor response. Please call in your order or try again.(signio)
Charge
> > failed, reason: Charge error: 104 Reason: Timeout waiting for Processor
> > response. Please call in your order or try again.
>
>  First check all the obvious, like the account name and "secret"
(password)
> that it's using. The variables in the "Payment" preferences should be
> relevant here.
>
>  Also, read the documentation you'll find in
> interchange/lib/Vend/Payment/Signio.pm.
>
>  If that doesn't work, you might try turning on the debugging traces to
see
> what's happening.
>
>  1) Edit interchange.cfg and add/uncomment the line
>
> Variable  DEBUG  1
>
>  2) Open interchange/lib/Vend/Payment/Signio.pm and uncomment all the
lines
> that begin with ::logDebug.
>
>  3) Restart Interchange, watch /tmp/icdebug (tail -f /tmp/icdebug), and
try
> processing a transaction. The debug log might have some useful hints, and
if
> it doesn't mean anything to you, maybe the guys on this mailing list can
> help.
>
> Regards,
> --
> Chris Wenham
> Synesmedia - www.synesmedia.com
> Expert Interchange programming & consulting
> Phone: 516-620-4110 - Fax: 516-908-7824
>
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