[ic] Problem trying to add a customer via the Admin interface

Chris Nighswonger cnighswonger at parkertechgroup.com
Mon Sep 29 20:45:35 EDT 2003


Hi all,
  I am running Linux 7.3 and Interchange 4.8.7 running over MySQL. This
is my first time working with Interchange and everything has gone fine
to this point. However, when I attempt to add a customer using the
'Create New Customer' option in the admin interface I have a problem:
Everything appears to proceed fine and it seems as if the customer is
added. But when I look for the customer in the userdb (either through
the IC admin interface or through MySQL control panel) the customer has
not been added. Furthermore, I cannot seem to make any mods to existing
customer records. I can add and modify inventory just fine and
everything else works fine as well. I can add the customer with the
MySQL CP and it shows up in the IC Admin interface fine.
  I have checked the permissions in MySQL for the account IC uses and
they appear to be correct. I am stumped and any help will be greatly
appreciated. I have searched the archives but can find no similar
problem.

Thanks,
Chris

Chris R. Nighswonger
Network & Systems Engineer
ParkerTechGroup Incorporated
www.parkertechgroup.com
cnighswonger at parkertechgroup.com
V: 910-892-8782 F: 910-897-8781





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