[ic] Problem trying to add a customer via the Admin interface

DB DB at m-and-d.com
Mon Sep 29 22:30:04 EDT 2003


> Hi all,
>   I am running Linux 7.3 and Interchange 4.8.7 running over MySQL. This
> is my first time working with Interchange and everything has gone fine
> to this point. However, when I attempt to add a customer using the
> 'Create New Customer' option in the admin interface I have a problem:
> Everything appears to proceed fine and it seems as if the customer is
> added. But when I look for the customer in the userdb (either through
> the IC admin interface or through MySQL control panel) the customer has
> not been added. Furthermore, I cannot seem to make any mods to existing
> customer records. I can add and modify inventory just fine and
> everything else works fine as well. I can add the customer with the
> MySQL CP and it shows up in the IC Admin interface fine.
>   I have checked the permissions in MySQL for the account IC uses and
> they appear to be correct. I am stumped and any help will be greatly
> appreciated. I have searched the archives but can find no similar
> problem.
> 
> Thanks,
> Chris
> 
> Chris R. Nighswonger
> Network & Systems Engineer
> ParkerTechGroup Incorporated
> www.parkertechgroup.com
> cnighswonger at parkertechgroup.com
> V: 910-892-8782 F: 910-897-8781

Does the catalog error, main IC error log or the apache error log show 
anything?

DB



More information about the interchange-users mailing list