[ic] Really need some help

[Peter]

On 03/03/2026 11:25, davideth--- via interchange-users wrote:
> I have been hoping to get a response and have heard nothing in regards 
> to a critical failure in interchange 5.10.0
> 
> previous topic: Interchange failure to check for field length
> 
> 
> Interchange failed to check string lengths before truing to up the 
> database, causing a false order generation. The order receipt was sent 
> but the entire database is corrupted. The order number was saved, 
> orderline was generated but the shipping method and costs were not 
> saved, the transactions database has no customer information except for 
> the userid, item, and order number. everything else has a , or is blank 
> except the transaction date.
> 
> The cause of this was a company name that exceeded the 64 char limit.
> 
> I am not able to update the information in admin, can not even modify 
> using spreadsheet method.
> 
> 
> Why am I not able to correct this using the editor?
> 
> Is there a file missing?

Look in both the interchange and catalog error.log files and see if 
there's any errors showing when you attempt to edit the company name in 
the admin UI.  Please share any log messages you find here.


Peter