Re: [mv] Checkout weirdness...

[cfm@maine.com]

******    message to minivend-users from cfm@maine.com     ******

On Thu, Jun 01, 2000 at 04:50:12PM -0700, Ryan Hertz wrote:
> ******    message to minivend-users from Ryan Hertz <rhertz@gyb.baits.com>     ******
> >>
> >>         Take a look in your SSL error logs?  I'm not an encryption or 
> >> SSL expert, but I do get strange errors.  I've been told by customers 
> >> that IE fails when hitting checkout.  It also appears to only be a very 
> >> narrow version history of IE.
> >>         I have been unable to reproduce the problem, as well...
> >
> >
> >I checked my ssl error logs.  The problem is, the one person who has 
> >responded to my emails was never able to get to the secure server.  I see 
> >them in the server access_log, but no entry in the access_log-ssl or any 
> >of the error_logs.  I wish I had more data to go on, but so far there's 
> >nothing :P

This may be a long shot:
Check your web server logs and look for keepalive transactions.

Next step is to generate the "more data".  Put session dumps into a 
logging directory.  We've found that incredibly useful:

# You'll need to modify this to suit your environment
# %values in particular
sub log_state() {
    my($name)=$_[0];
    my($date,$i,$outfile);
    chomp($date=`/bin/date +%Y-%m-%d`);
    $i=0;
    do {
        $outfile=sprintf("/var/mv/%s/Changed/%s-%s.%04d",$values{catalog},$Vend::SessionID,$date,$i);
        $i++;
    } while (-f $outfile);
    open(OUT,">$outfile");
    print OUT 
        "At $name\n\n",
        "Vend::SessionID: $Vend::SessionID\n";
    for (keys %values ) {
        printf OUT "%20s:%s\n", "v{$_}","$values{$_}" ;
    }
    for (keys %c) {
        printf OUT "%20s:%s\n", "c{$_}","$c{$_}" ;
    }
    close OUT;
}
  

-- 

Christopher F. Miller, Publisher                             cfm@maine.com
MaineStreet Communications, Inc         208 Portland Road, Gray, ME  04039
1.207.657.5078                                       http://www.maine.com/
Database publishing, e-commerce, office/internet integration, Debian linux.
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