Re: [mv] Checkout weirdness...

["Michael Schwartz" <michael@panamacom.com>]

******    message to minivend-users from "Michael Schwartz" <michael@panamacom.com>     ******

I think the problems you are having are similar to mine.....orders are being
recieved, and a 'few' users are complaining....i do have separate servers
for ssl and regular httpd....im using linux red hat 6.0, mv4.04, using
cookiedomain i solved the separate ssl server for several catalogs....
I really cant figure out the problem.....ill try to get more info and post
it....maybe it will help a lot of people...in the meantime, if you read the
message about cookies, checkout and more....and have an idea, im all ears
(?)
p.d: the email about the IExplorer patch called Netscape was GREAT!

Thanks!!

----- Original Message -----
From: <cfm@maine.com>
To: <minivend-users@minivend.com>
Sent: Thursday, June 01, 2000 7:59 PM
Subject: Re: [mv] Checkout weirdness...


> ******    message to minivend-users from cfm@maine.com     ******
>
> On Thu, Jun 01, 2000 at 04:50:12PM -0700, Ryan Hertz wrote:
> > ******    message to minivend-users from Ryan Hertz
<rhertz@gyb.baits.com>     ******
> > >>
> > >>         Take a look in your SSL error logs?  I'm not an encryption or
> > >> SSL expert, but I do get strange errors.  I've been told by customers
> > >> that IE fails when hitting checkout.  It also appears to only be a
very
> > >> narrow version history of IE.
> > >>         I have been unable to reproduce the problem, as well...
> > >
> > >
> > >I checked my ssl error logs.  The problem is, the one person who has
> > >responded to my emails was never able to get to the secure server.  I
see
> > >them in the server access_log, but no entry in the access_log-ssl or
any
> > >of the error_logs.  I wish I had more data to go on, but so far there's
> > >nothing :P
>
> This may be a long shot:
> Check your web server logs and look for keepalive transactions.
>
> Next step is to generate the "more data".  Put session dumps into a
> logging directory.  We've found that incredibly useful:
>
> # You'll need to modify this to suit your environment
> # %values in particular
> sub log_state() {
>     my($name)=$_[0];
>     my($date,$i,$outfile);
>     chomp($date=`/bin/date +%Y-%m-%d`);
>     $i=0;
>     do {
>
$outfile=sprintf("/var/mv/%s/Changed/%s-%s.%04d",$values{catalog},$Vend::Ses
sionID,$date,$i);
>         $i++;
>     } while (-f $outfile);
>     open(OUT,">$outfile");
>     print OUT
>         "At $name\n\n",
>         "Vend::SessionID: $Vend::SessionID\n";
>     for (keys %values ) {
>         printf OUT "%20s:%s\n", "v{$_}","$values{$_}" ;
>     }
>     for (keys %c) {
>         printf OUT "%20s:%s\n", "c{$_}","$c{$_}" ;
>     }
>     close OUT;
> }
>
>
> --
>
> Christopher F. Miller, Publisher                             cfm@maine.com
> MaineStreet Communications, Inc         208 Portland Road, Gray, ME  04039
> 1.207.657.5078                                       http://www.maine.com/
> Database publishing, e-commerce, office/internet integration, Debian
linux.
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