[ic] Attempt to order missing product code

[Garry]

I found some stray SKU numbers residing in the cross sell tables after I had
deleted stock from the Items database

G.
----- Original Message -----
From: "Jason Korkin" <jkorkin@korksoft.com>
To: <interchange-users@developer.akopia.com>
Sent: Thursday, July 05, 2001 10:31 PM
Subject: [ic] Attempt to order missing product code


> Hello everyone,
>
> Recently, we have had serveral customers complaining that they get the
> message: "Attempt to order missing product code" on the web site.  Upon
> review of the products database the code (sku) is present in it.  It
> seems only to be happening with customers using Mozilla/4.0 (compatible;
> MSIE 5.01; Windows NT 5.0) web browser... any ideas on how we can combat
> this?
>
> I thought it might have been lost session information, so we now are
> carrying the mv_session_id through all pages.  In the IC config file we
> also have DomainTail = NO and IPHead = Yes.  We're running IC 4.6.0.
> We've missed quite a few orders due to this issue that we know of, who
> knows how many we don't know about!
>
> Thanks,
>
> Jason Korkin
> President
> Korksoft LLC
> http://www.korksoft.com
>
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