[ic] Post-install problems

[Mark Jaffe]

On 7/5/02 9:05, "Ed LaFrance" <edl@newmediaems.com> wrote:

> At 01:32 AM 7/5/2002 -0700, you wrote:
>> Following install of 4.8.5, I am not able to enter either the customer area
>> or the admin area. Browser reports permission problem:
>> 
>> Forbidden
>> You don't have permission to access /gem1.cgi/index.html on this server.
>> 
>> This is most peculiar behavior; I know the gem1.cgi is an executable, but
>> the link on the portal page makes it behave as a directory since the path
>> shown in the error appears to be in a directory. I have enabled ExecCGI in
>> the path where the catalogs appear. I made sure the interchange server was
>> running. What else needs fixing?
>> 
>> The URL is http://www.geminimanor.com/gem1/
> 
> Is Apache set to run cgi scripts right in your htdocs space? Because that
> is how that path seems to be cofigured. Usually it would be like:
> 
> http://www.geminimanor.com/cgi-bin/gem1.cgi/index.html
> 
> ...with a separate cgi-bin directory on the server.
> 

Ed,

I wish I knew what exactly the <catalog-name>.cgi was; it is created by the
makecat script and on my system it got put in the cgi-bin directory for the
whole server, which is serving up 10 virtual domains.

If I allow CGI execution in my docs directory, I get this error:

Not Found
The requested URL /gem1.cgi/admin/index.html was not found on this server.

If I set ExecCGI in the gem1 directory, I get this:

Forbidden
You don't have permission to access /gem1.cgi/admin/index.html on this
server.

Neither one of these is right. I'd like to know what's going on here. I
tried moving the gem1.cgi from the server cgi-bin into a separate cgi-bin
directory for this domain, and get the same error (this includes setting
ScriptAlias for this directory.)

Mark
============================================================
Mark Jaffe            | (408) 972-9638 (home)
Chief Wizard          | (408) 807-1530 (cell/page/voicemail)
Computer Wizards      | (425) 795-6421 (FAX)
wizards@c-wizards.com | http://www. c-wizards.com/



Sent using the Entourage X Test Drive.