[ic] Update Orders button - Admin UI
Mike Heins
mike at perusion.com
Sat Feb 26 17:27:44 EST 2005
Quoting Mark Weaver (mdw1982 at mdw1982.com):
> Hi All,
>
> I'm sitting here at the moment writing procedure sheets for a client
> I've hooked up with Interchange, and as I got around to the bit about
> Order Processing a question came to mind.
>
> Here's the scenario:
>
> Assume the seller using Interchange is using Authorize.net to do online
> CC processing and is settling transactions upon approval.
>
> A customer submits an order to Interchange. On this order there are
> multiple items. One of the items is currently out of stock, so the order
> processing person calls the customer and lets them know that one of
> their seven items is currently out of stock, would they like to
> backorder the item. answer: no... just send what you've got.
>
> So, seller edits the order and removes the out of stock line item. Now,
> here's my question: after the order has been edited and the out of stock
> line item removed, the order processing person clicks on the "Update
> Order" button having of course changed the status of the order from
> pending to shipped, and entered the tracking number, does Interchange
> then contact Authorize.net cancel the previous transaction, and submit a
> new transaction for this customer?
>
No.
--
Mike Heins
Perusion -- Expert Interchange Consulting http://www.perusion.com/
phone +1.765.647.1295 tollfree 800-949-1889 <mike at perusion.com>
For a successful technology, reality must take precedence over public
relations, for Nature cannot be fooled. -- Dick Feynman
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