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  • Order Fulfillment: The E-Commerce Deal Breaker

    Posted on 14-Nov-2002

    There is an interesting story from CRM Daily (via Yahoo! News) that talks about the fulfillment process and how many e-commerce software packages have a hard time handling the process.

    Many of you may not know that Interchange works well as a platform for delivering on CRM processes. The order routing facility of Interchange allows many custom actions upon order, and the built-in order database can be updated to reflect real-time status. Since it uses standard SQL, external programs can update status as well.

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